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Return to shopFrequently asked questions
Product information
We consciously choose quality, reliability and ease of use. This is because a Headspa with a water tank comes with a number of disadvantages and risks that we want to avoid in order to offer you and your customers the best experience:
Hygiene problems
A water tank requires regular thorough maintenance to prevent accumulation of bacteria and scale. This is not only time-consuming, but can also lead to hygiene risks since you can’t get to the inside of a tank to clean it. With a direct water connection, you are always assured of clean, running water.
Clumsy and Time-consuming
A water tank needs to be constantly refilled, which is both impractical and time-consuming. Especially in a busy salon or hotel environment, you want to be able to serve customers efficiently without having to lug around a full tank all the time.
Risk of Defects.
Water tanks often operate with pumping mechanisms that are prone to wear and tear and clogging. This can lead to breakdowns, resulting in a temporary inability to use the Headspa and disappointing customers.
Durable and Simple
With our Headspa, which connects directly to the water connection, you choose a durable and low-maintenance system. No risk of leaks, no fragile parts, and always reliable operation.
By not using a water tank, we offer a product that is more practical, hygienic and reliable for salons and hotel chains alike. Our mission is to provide you with a worry-free, professional product that takes your business to the next level.
A headspa with direct water connection offers many more advantages and completely solves the limitations and risks of a water tank. Here are the main reasons why a direct connection is superior:
Always Clean and Hygienic
With a direct water connection, you get continuous clean, running water. A water tank should be able to be cleaned on the inside which unfortunately is not possible in 99% of headspas with water tanks which greatly increases the risk of bacteria buildup, scale and hygiene problems.
No Time Loss or Maintenance
A water tank requires constant refilling and maintenance, which is very impractical in a busy salon or hotel environment. With a direct connection, you always have water available without the extra time or effort.
No Faulty Pumps.
Water tanks often employ pumping mechanisms to deliver water. These are prone to wear and tear, clogging (for example, from hair) and failure. This can lead to breakdowns, which can be both frustrating and costly. A direct connection completely eliminates this problem.
Efficient and Reliable
A headspa with direct connection is more efficient and reliable. You won’t have to worry about empty tanks, faulty pumps or interrupted treatments, ensuring a hassle-free experience for both you and your clients.
More durable
With a direct water connection, there is less chance of leaks or broken parts, which extends the life of the headspa. It is a sustainable investment that offers long-term returns.
Professional Quality
A direct connection is the standard in professional environments such as hotels and salons. It exudes reliability and quality to your clients, while simplifying your own work process.
In short, a headspa with direct water connection is more hygienic, efficient, reliable and durable, making it the best choice for a high-quality customer experience and trouble-free use in your business.
The sink of our headspa is made of high quality ceramic, which offers many advantages over other materials such as plastic.
Advantages of our ceramic sink:
Suitable for coloring: The scratch- and stain-resistant surface of ceramic allows you to effortlessly rinse out hair dyes and colorings without discoloring or damaging the sink. This makes it ideal for professional salons working with hair coloring.
Durability:Ceramic is extremely strong and resistant to wear, scratches and cracks, ensuring a long life.
Hygienic and easy to clean: The smooth, non-porous surface prevents bacteria, dirt or chemicals from accumulating, and is easy to clean.
Professional look: The luxurious ceramic finish gives your salon or hotel a high-quality, professional look that impresses customers.
Heat- and chemical-resistant: Ceramic can handle high temperatures and strong cleaning agents effortlessly, making it ideal for daily heavy use.
Yes. Both our headspa beds. The Headspa basic and Premium Edition, offers additional flexibility and comfort. Both versions are height adjustable up to an additional 10 cm, which facilitates work for professionals and optimizes comfort for clients.
That’s an excellent question, and we understand that you want to make an informed choice. Here are some reasons why our headspa is the best choice for your salon or hotel chain:
Quality and Reliability
Our headspa is designed and manufactured to strict European standards, including all necessary CE approvals and testing. This means you receive a top quality product, with no risk of technical problems.
Innovation and Unique Features
We offer exclusive features like the Ambience Light, which you won’t find anywhere else on the market. This light adds an extra dimension to the customer experience, and can be easily controlled by remote control.
No Side Panel – No Problems
Our headspa has no side control panel, which reduces the risk of failure. Other brands often have a side panel that breaks down quickly due to clogging, but with us you won’t have this problem.
Fast Delivery and European Warranty
Within 4 to 7 business days, we deliver throughout Europe. Moreover, we offer a 2-year warranty and excellent after-sales service, so you can always count on support in case of any problems.
Transparency and Service
We are always transparent about the advantages and disadvantages of our products and do not offer unrealistic promises. We are ready to help you, from purchase to after-service, with comprehensive product information and training if needed.
Choosing us means choosing a long-term cooperation with a reliable partner that not only supplies products, but also provides good customer service and aftercare.
We believe in quality, transparency and an excellent experience for both you and your customers. We hope you will make the right choice and look forward to working together!
The dimensions of the basic headspa are as follows:
Length: 200 cm
Width: 70 cm
Height: 70 cm
These dimensions ensure that the headspa is suitable for most salon environments and can be easily integrated into your workspace, while providing the proper comfort and functionality for your clients.
Yes, our headspa is CE certified. This means that the product complies with European safety, health and environmental regulations. CE certification guarantees that the headspa has been tested to the highest quality standards and is suitable for use in Europe, so you can rest assured that you have a reliable and safe product in your hands.
Installation information
Yes you certainly can:
There are 3 elements required to use the Headspa, namely:
– Cold water supply
– Hot water supply
– Drainage
If these 3 items are present in your salon then the Headspa is suitable. Most lavabos, sink or wash taps also have this.
Unfortunately, without warm water, the headspa cannot be used to its full potential. The treatment is designed to work with lukewarm or warm water, which is essential for scalp care and the cleansing process. Using warm water provides a relaxing experience and enhances the effectiveness of the treatment, especially when cleansing the scalp and caring for the hair.
Without hot water, the head spa may not deliver the desired results and the client experience may not be at the desired level. If you don’t have hot water, you should consider providing a hot water solution, such as by purchasing a water heater or other heating appliance.
If you have any further questions, we would be happy to help!
Yes, when you order the headspa from us, you will receive a complete system that is ready to use immediately! So you don’t need to purchase any additional parts.
With the Headspa Basic Edition, the following is included as standard:
- Reclining bed with water arc and steam function – Designed for optimal client comfort and efficient treatments.
- Optional 10cm height adjustment – Raise the Headspa Bed as needed for ergonomic use.
- LED mood lighting with RF remote control – Surrounding lighting for a luxurious and calming atmosphere.
- Stainless steel head section with adjustable knobs – For durability and easy customization.
- Extra strong frame with upgraded leather massage bed section – Durable and comfortable design.
- New water couplings with extra filters – For faster and easier installation.
- Massage bed with 2 extra leather cushions – Ensures the entire bed can be closed for added versatility.
- Overhead shower with mixer tap – Includes a hot/cold water connection and drainage pipe.
- Steam unit with remote control, steam diffuser, and steam cap – Perfect for essential oils or herbal treatments.
- Height-adjustable treatment chair with 360° swivel wheels – Ensuring maximum comfort and flexibility.
- Welcome kit with WiFi scalp scanner – Includes app functionality, 2 hair tools, a next-generation hairbrush, and a derma roller for scalp care.
- Multilingual manual included – For easy setup and operation.
The Headspa Premium Kit includes the following components as standard:
- Reclining bed with new golden water arc and steam function – Combining luxury and functionality for an unmatched spa experience.
- Optional 10cm height adjustment (manual) – Adjust the Headspa Bed to suit ergonomic needs during treatments.
- LED mood lighting (surrounding and internal) with RF remote control – Elevates the ambiance with customizable lighting options.
- Stainless steel head section with new adjustable knobs – Features an ergonomic, low-maintenance cushion and a fully stainless steel frame for durability.
- Memory foam with new premium+ smooth leather – Extra maintenance-friendly and designed for ultimate client comfort.
- Extra strong frame with upgraded leather massage bed section – Ensures durability and stability during treatments.
- New quick water couplings with extra filters – Simplifies installation for faster setup.
- Massage bed section with 2 extra leather cushions included – Allows the entire bed to be closed for added versatility.
- New overhead shower (with 2 settings) – Includes a mixer tap, hot/cold water connection, and drainage pipe for convenience.
- Steam unit with remote control, steam diffuser, and steam cap – Perfect for adding essential oils or herbs for a luxurious treatment.
- Ergonomic height-adjustable treatment chair with 360° swivel wheels – Designed for enhanced seating comfort and flexibility.
- Premium Welcome Kit – Includes a new digital scalp scanner with a 7” LCD screen, 9 hair tools, 2 hairbrushes, 2 next-generation hairbrushes, an electric hairbrush, a relax brush, and a derma roller for scalp care.
- Multilingual manual included – Easy-to-follow instructions for seamless setup and operation.
What you should take care of yourself:
Water connection: The headspa needs a direct water connection, so make sure you have access to hot water in your salon or hotel.
Power supply: Make sure there are enough outlets available for the steam engine and lighting.
Summary: You get everything you need to get started right away with a complete set of tools and accessories. If you have any questions about installation or other details, don’t hesitate to contact us!
Payment Information
We accept [list of accepted payment methods, e.g., credit cards, debit cards, PayPal, bank transfers].
Yes, your payment information is secure. We use [security measures, e.g., SSL encryption] to protect your data.
Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.
Shipping information
We can deliver our headspas within 4 to 7 business days within Europe, depending on location.
Please contact our customer support team for assistance regarding return request.
Please contact our customer support team for assistance regarding exchange request.
Contact & support
Absolutely! You can make an appointment by emailing us at info@headspa.be and we will schedule a visit at one of our partners or at our warehouse.
Yes, we offer trainings for headspa techniques!
For this you can visit the shop page under the “academy & training” category.
For more information about our trainings, please email us at academy@headspa.be. Our team will be happy to help you schedule a training so that you and your team are fully prepared to make the most of headspa treatment.
With your purchase of the headspa, we offer a 2-year European warranty.
This warranty covers any manufacturing defects and ensures that you are assured of a long-lasting trouble-free use of the headspa. Should there be anything wrong with the product, you can count on our professional service to solve the problem quickly and efficiently.
Do you have more specific questions about the warranty or want more details? Please feel free to contact us!